Refund And Cancelation Policy
1. Introduction:
At Bright Vision Business Solution Inc. we prioritize our clients' satisfaction. This policy outlines the terms and conditions surrounding refunds and cancellations to ensure transparency and a clear understanding between us and our valued clients.
2. First-time Purchases:
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For clients making their initial purchase with Bright Vision Business Solution Inc., there's a 30-day window from the purchase date during which you can opt to cancel the service and obtain a full refund.
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This provision is exclusive to first-time purchases and can be claimed only once for every registered account.
3. Monthly Subscription Packages:
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For clients on our monthly subscription packages, any desire to cancel the subscription and prevent a renewal charge must be actioned before the next subscription billing date.
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If a cancellation is made after the billing date, the subscription for that month is considered active, and the charge for the month will not be refunded.
4. Refund Process:
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Refund requests should be submitted via bvbsolution@gmail.com
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Once approved, the refund will be processed through the original payment method within 7-10 business days.
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Clients will receive a confirmation email once the refund has been initiated.
5. Limitation of Liability:
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In instances of dissatisfaction or perceived errors on our part, Bright Vision Business Solution Inc.'s liability is explicitly restricted to the refunding of the amount paid by the client for the specific service in question.
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This refund is Bright Vision Business Solution Inc.'s complete and final obligation related to the service. We bear no further responsibility or liability.
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Bright Vision Business Solution Inc. is not accountable for any indirect, incidental, or consequential damages arising from the use or inability to use its services.
6. Amendments:
We may occasionally update this Refund and Cancellation Policy to reflect changes in our practices and services. In the case of significant changes, we will notify our clients via email or on our platform. Continued use of our services after any changes constitutes acceptance of the revised policy.
7. Contact:
For questions or concerns regarding this policy or to initiate a refund or cancellation, please contact us at bvbsolution@gmail.com